Frequently Asked Questions
Answers to common questions about World Cup Hub.
01 Is World Cup Hub licensed and regulated, and in which jurisdiction?
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Yes, World Cup Hub operates under a licence from the Curacao Gaming Control Board, which oversees its sports‑betting services. The platform complies with anti‑money‑laundering (AML) rules and requires all users to verify their identity before betting. This regulatory framework is designed to ensure fair play and the protection of customer funds.
02 What payment methods can I use to deposit and withdraw funds at World Cup Hub?
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World Cup Hub accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, and direct bank transfer. Crypto deposits (Bitcoin, Ethereum, USDT) are also supported with no minimum and are processed instantly. Withdrawals to e‑wallets are usually completed within 24 hours; card and bank transfers take 3‑5 business days.
03 What are the wagering requirements for the World Cup Hub welcome bonus?
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The welcome bonus is a 100 % match up to $200 on your first deposit. To withdraw any winnings you must wager the bonus amount 30 times within 7 days. Only bets placed at odds of 1.50 or higher count toward the rollover, and the bonus cannot be used on accumulator bets exceeding five selections.
04 How does World Cup Hub verify my identity (KYC) and why is it required?
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During registration you’ll be asked to upload a government‑issued photo ID and a recent proof of address. Our compliance team reviews the documents, typically within 24‑48 hours, to confirm you are of legal age and that the account is not being used for fraudulent activity. KYC is a mandatory step under our licensing conditions and helps protect both you and the platform.
05 What happens to my bet if a World Cup match is postponed or cancelled?
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If a match is postponed and does not resume within 48 hours of the scheduled start, all bets on that market are void and the stake is refunded to your account. Should the match be cancelled after it has started, bets that have already been settled remain unchanged, while any remaining markets are void. This policy follows the industry‑standard rule for match interruptions.
06 What responsible gambling tools does World Cup Hub offer to help me stay in control?
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World Cup Hub provides deposit limits, loss limits, session‑time alerts, and the option to self‑exclude for a set period or permanently. You can access these tools from the ‘Responsible Gaming’ section of your account settings, and support staff can assist you in setting up a personalised plan. All responsible‑gambling features are free and do not affect the functionality of your account unless you choose a self‑exclusion.